Information We Collect
When you submit our service enquiry form, we collect your name, mobile number, city or PIN code, the appliance and service you need, and any description you provide of the issue.
How We Use Your Information
We use this information only to schedule and carry out the service visit you requested, and to contact you about that request. We do not sell your information, and we do not use it for unrelated marketing without your separate consent.
Data Sharing
Your details are accessible only to authorized staff handling service requests. We do not share your personal information with third parties except where necessary to deliver the service you requested, or where required by law.
Analytics
If website analytics (such as Google Analytics) or Google Ads conversion tracking are enabled, they may record anonymized usage data such as pages visited and button clicks. This is separate from the personal details you submit through the enquiry form.
Data Retention
We retain enquiry information for as long as needed to provide the service and for reasonable record-keeping afterward.
Your Rights
You may contact us to request access to, correction of, or deletion of your information.
Changes to This Policy
We may update this policy from time to time. The date above reflects the most recent update.